DNA Webnet (Australia) Pty Ltd
ABN 131 225 173
DNA Webnet (Australia) Pty Ltd is a business to business portal, which trades utilising the web through its website, http://www.dnaservices.com/ and its premises in Adelaide. Information about us can be obtained by contacting our Privacy Officer on 08 0438 288 068 or by facsimile on 08 8276 5240 or by e-mail to: support@dnaservices.com.
DNA Webnet (Australia) Pty Ltd acknowledges and is committed to protecting your privacy. We will only collect, use, disclose and hold personal information in accordance with the Privacy Act 1988 ("the Act").
We will let you know:
- When we collect information about you; and
- What
information we collect and hold about you and why we collect such information;
and
- How that information is used by us and the organisations, or types of
organisations that the information would usually be disclosed to; and
- If
the law requires the collection of such information; and
- The consequences,
if any, of you not disclosing such information; and
- That you can access
such information and how you can access such information; and
- How you can
correct such information if it is not correct.
- Collection of personal
information
DNA Webnet (Australia) Pty Ltd does not collect personal information unless it is necessary for us to carry out our functions and activities as a retailer. We only collect such information by lawful and fair means and in an unobtrusive way. You may provide us with personal information about yourself or others each time you contact us by phone, fax, letter or e-mail. We need to use this information to provide you with our services and/or products. This information will be used and managed as follows:
Disclosure of personal information and
marketing:
We will use and disclose your personal information for
the primary purposes of our business as a retailer or a purpose related to our
primary purpose such as marketing, where you consent to such disclosure or such
disclosure is permitted by the Act. In addition we use such information to
market to you products and services offered by DNA Webnet
unless you have indicated that you do not wish to obtain such marketing offers
or material. Such a request can be made to our Privacy Officer. We will in such
circumstance only use the personal information provided for the sole purpose of
providing the service you have requested. DNA Webnet (Australia) Pty
Ltd utilises the services of contractors for the delivery of our product, and as
such your personal information will be provided to these contractors for the
purpose of ensuring that our product is delivered to you as requested.
We
will not otherwise provide your personal information to a third party without
your approval.
Security and access of personal
information
The personal information you have provided to us will be
kept confidential and secure and will not be accessible for unauthorised use,
amendment or disclosure. Only DNA Webnet (Australia) Pty Ltd staff that
have been trained on our privacy policy, and who have the need to use that
information to carry out their duties, will have access to such information. You
are able to access the personal information we hold about you at any time by
contacting our Privacy Officer by phone, fax or e-mail.
Ensuring accuracy of the personal information we
hold
We will reasonably attempt to ensure that the personal
information we hold about you is accurate, up to date and complete. To assist us
to do this please provide us with the correct information and inform us if your
details have changed. This can be done by providing us with details of any
changes to your information by fax or e-mail. If we deny you access or deny a
request for correction we will provide you with reasons why we have denied you
access or corrected such information in the circumstances.
DNA Webnet (Australia) Pty Ltd Privacy
Complaint Process
If you are concerned with the way DNA Webnet (Australia) Pty Ltd has handled your personal information, please
contact our Privacy Officer with your complaint. We will make available to you a
privacy complaint form, which you will be required to complete and return to us.
This will ensure the prompt investigation of your complaint. If we have not
handled your personal information in an appropriate way we will take steps to
remedy your concerns promptly.
If you are still concerned, you may contact the Privacy Commissioner.